Transparent works with dealers who are committed to providing a high level of service before and after Transparent customers make a purchase. If you make a change in your equipment, your local authorized Transparent dealer has the knowledge and resources to help you modify your cables to interface properly with the new system component(s). Any unusual modifications that cannot be performed locally are carried out by Transparent. All Transparent dealers have had extensive training regarding Transparent Cables and their applications.

If you have any questions about service, or have a special project in mind, contact your local Transparent dealer or call us on the Transparent Hotline, (207) 284-1100, Monday-Friday, 9:00am-5:30pm Eastern Time (If you are calling from outside the U.S., we are in the same time zone as New York City.) You can also contact us via e-mail, fax, or regular mail.


As our lives and jobs change, so do our homes and our entertainment systems. Transparent is always ready to help you stay current with those small changes, by keeping your Transparent products performing at their peak. If you change amplifiers, or countries, or anything else, we can re-terminate your audio or power cables for you quickly.

Lisa is putting new terminations on a Reference Speaker Cable. She's worked with us since 1988 and knows how to hand-craft every product in our range. One of the things she enjoys most is modifying our customers' existing cables when they need special terminations.


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